The Ontario government says it is experiencing delays of up to three-and-a-half months in processing some marriage, birth and death certificates.
Service Ontario says on its website that due to longer than normal processing times, those requesting the certificates will experience delays that vary from 11 to 14 weeks.
The online notice does not explain what is causing the delay.
People requesting the documents under urgent circumstances are asked to contact the government by phone.
Some people posting on the government’s social media pages have complained of delays of up to six months for those same documents.